FAQ

Do any of your products contain Aristolochia or aristolochic acid?

Side effects relating to some varieties of the Aristolochia species under certain conditions have been documented since the early 1990's. Herbs containing these compounds are primarily used in China and have been banned in many countries of the world, including the United States.

We’d like to assure you: ORGANIC INDIA does not use any of the Aristolochia species of herbs, or herbs containing aristolochic acid, in any of our products.

Are your products Kosher?

All of our products are certified Kosher except for Chyawanprash. The ghee used in Chyawanprash comes from a farm that is not certified Kosher.

Are your products gluten-free?

Yes, all of products including teas, supplements and psyllium are gluten-free.

Are your products Fair Trade?

Yes and no. There are several fair trade certifications available, and each of them is very expensive. We have decided not to pursue certification at this time. However, our labor and trade practices go above and beyond what any certification requires. ORGANIC INDIA was founded with the intention of providing a sustainable livelihood to our farmers in India. We provide our farmers and their families with health care, education and a sustainable method of agriculture. Please take the time to read about our story.

How many tea bags are in each box?

18.

Do you have a printed catalog?

No we do not. Printed catalogs require too much natural resource to produce, and cannot be updated as we launch new products or add information to existing ones. This website lists all of the products that we carry.

Can you recommend a product for a particular ailment or illness?

Unfortunately we cannot. We are not doctors and therefore cannot provide diagnoses. Please consult your health care practitioner.

How much caffeine is in your tea?

Most of our teas are caffeine-free. Several do have caffeine, as follows:

• Tulsi India Breakfast Tea: 25 mg/serving

• Tulsi Green Tea: 12 mg/serving
• Tulsi Pomegranate Green Tea: 10 mg/serving
• Tulsi Chai Masala Tea - boxed: 12 mg/serving
• Tulsi Chai Masala Tea - 1 lb: 20 mg/serving

What countries do you ship to and how much does it cost?

Please see our Shipping page for current domestic and international rates.

Do you have an affiliate program?

Yes, we have a very active affiliate program. Please read more about it here.

How long should the tea be steeped?

We recommend steeping our teas for 3-5 minutes. However, longer steeping times will release more of the herbs' nutritional and healing properties. Some people steep Tulsi tea for up to 20 minutes.

When will a specific product be back in stock?

Please contact us and we will notify you when the product you want is back in stock.

How do you ensure your products are free of heavy metals?

Please read this blog post for a detailed explanation of how we ensure our herbs are pure and free of heavy metals.

What are the "natural flavors" used in your tea?

Please read this blog for a thorough explanation of our flavoring ingredients.